[This is a syndicated post from the blog: mtbegypt.com.]
Yesterday I had my 2 year old Shimano XTR trail (M985) drive side pedal suddenly come off its axle. My GoPro was on and I have some footage of the moment it happened:
Now, I am a big fan of Shimano components, especially their top of the line XTR if only for its 3-year warranty. I would have simply considered this to be a fluke incident considering the reputation of Shimano SPD pedals being super durable. However, I decided to post this because it seems to be a widespread and known issue of this particular model XTRs that Shimano is not officially acknowledging (but they are honoring the XTR 3 year warranty according to several reports on various mountain biking forums. I have submitted a warranty claim and still waiting for a reply from the retailer I bought them from). A quick Google search reveals that this is definitely NOT an isolated incident:
…if you google something like “XTR pedal failure” many more forum threads will turn up. You’ll get a sense of how prevalent the problem is.
Some of the forum posts about this issue are dated more than a year ago, and at the time of this writing Shimano has not issued a recall. Considering how the problem appears to be endemic to PD-M985 and PD-M980 models, there are clearly serious manufacturing defects with these pedals. This is a dangerous thing to happen on a ride, especially while bombing down technical, rocky trails. I reached out to Shimano via their Shimano MTB facebook page, but yet to receive any response.